Mployus

Absence management is a crucial aspect of maintaining a productive and healthy workplace environment. It encompasses strategies and procedures to effectively handle employee absences, ensuring a balance between supporting employees' well-being and minimising disruptions to business operations.

At Mployus, we specialise in providing expert guidance and solutions tailored to assist businesses in managing absences effectively. Whether you require assistance in crafting absence management policies, developing supportive frameworks, or refining existing strategies, our experts are here to help. We offer comprehensive support to navigate through various absence-related challenges and ensure your workplace remains productive and harmonious. 
For guidance and documentation in relation to  Absence Management, feel free to contact an expert: 
For further support on 0818 900 300 or email our HR Team via [email protected] 
OR 
Contact a member of our sales team on 0818 900 300 or email via [email protected] 

Work entails a type of employment wherein the worker holds a contract with an employment agency and carries out tasks under the direction of a user company for a limited and temporary work duration. 

Agency working or agency workers refer to individuals employed by an agency and hired out to perform work or services for another organisation, usually on a temporary basis. These workers remain employed by the agency but work under the direction and supervision of the organisation to which they are assigned. Building positive relationships with both the agency and its clients can offer consistent earnings for the worker engaged in agency work. 

For tailored guidance regarding Agency Work/Workers, as well as to ensure legal compliance, feel free to contact an expert: 
For further support on 0818 900 300 or email our HR Team via [email protected] 
OR 
Contact a member of our sales team on 0818 900 300 or email via [email protected] 

In Irish employment law, allowances, bonuses, and premiums usually are subject to specific regulations and taxation rules. It is essential for both employers and employees to understand the legal implications and regulations associated with these forms of additional compensation.

Employers must comply with the Organisation of Working Time Act 1997, which sets out regulations on working hours, breaks, and overtime. Employers and employees should be aware of their rights and responsibilities, and employment contracts should clearly outline the terms associated with these components of compensation.

Failure to comply with the Working Time Act can have legal implications and may lead to complaints being filed with the Workplace Relations Commission (WRC) in Ireland.

Site Operative V Flooring Manufacturer/Supplier - 2019 - ADJ-00019891

In this case, the complainant, employed as a Site Operative by the respondent since February 2016, raises a grievance concerning the alleged non-payment of the stipulated pay rate outlined in the Sectoral Employment Order (SEO) for the Construction Sector. The SEO, in effect from 19 October 2017, forms the basis of the complainant's case, asserting that they have been consistently paid below the amount specified in the Order since its initiation.

In presenting the complainant's case, it is emphasized that the individual holds a position within the scope of the Sectoral Employment Order, which took effect on 19 October 2017. The essence of the grievance revolves around the complainant receiving compensation lower than what the Order mandates since the aforementioned date.

Contrastingly, the respondent's case unfolds as follows: all employees falling within the SEO purview were extended terms and conditions aligned with the Order in April 2018. Regrettably, the complainant and other employees rejected this offer, preferring to adhere to their existing terms and conditions.

The investigation reveals that the respondent, engaged in the production and installation of precast concrete products for the construction industry, has a workforce of approximately 35 individuals distributed across office, factory, and on-site roles. The Finance Director, who joined the company in 2018, recognized the need to address SEO implementation. Proposals sent to SEO-covered employees in April 2018 were met with rejection. These proposals, encompassing new hourly rates, also covered subsistence rates, clocking-in procedures, weekend rates, pension contributions, and a clause related to a lower pay rate for factory work. The rejection stemmed from employees' concerns about income reduction, despite the respondent's calculations proving otherwise. Management opted to defer implementing the new hourly rates until all issues were resolved.

Under pressure from prospective clients requiring SEO compliance, a revised proposal was submitted to employees in January 2019, eventually accepted by them. However, during this period, the complainant was overseas for the holidays and did not return. Despite the subsequent agreement reached by management and employees in February 2019, the complainant was not actively working for the respondent at that time.

The investigation concludes that the obligation to adhere to the SEO rate dates back to 19 October 2017, irrespective of other issues the respondent aimed to address. The complainant, previously compensated at €13.30 per hour, is entitled to €17.04 (Category 1 worker) per the SEO. The decision asserts that this rate of pay should have been applicable from 19 October 2017 until the conclusion of December 2018 for all work performed for the respondent.

The decision by the WRC Adjudication officer states that the respondent must pay the complainant the Category 1 worker rate (€17.04 per hour) for all work until the end of December 2018. The directed compensation is €13,180.00, determined from the provided hours worked details.

An apprenticeship is a form of vocational training that combines practical work experience with structured learning. It involves individuals, typically new to a profession, receiving on-the-job training from experienced workers while also attending educational courses. Apprenticeships aim to equip individuals with the necessary skills, knowledge, and qualifications specific to a particular trade or profession. 

For guidance and documentation regarding Apprenticeships, as well as to ensure legal compliance, feel free to contact an expert: 

For further support on 0818 900 300 or email our HR Team via [email protected] 
OR 
Contact a member of our sales team on 0818 900 300 or email via [email protected] 

Benefits refer to various forms of compensation or advantages offered to employees by their employers. These can include health insurance, retirement plans, paid time off, bonuses, flexible work schedules, wellness programs, and other perks provided in addition to an employee's salary or wages.  

For guidance or documentation in relation to employee benefits, feel free to contact an expert: 
For further support on 0818 900 300 or email our HR Team via [email protected] 
OR 
Contact a member of our sales team on 0818 900 300 or email via [email protected] 

Breastfeeding policies are guidelines or regulations established by employers to support employees who are nursing mothers. These policies typically outline provisions for breastfeeding or expressing breast milk at the workplace, such as providing adequate break times and private spaces for expressing milk, storage options for breast milk, flexible work hours, and other accommodations to facilitate a comfortable and supportive environment for breastfeeding employees. 

In Ireland, the Maternity Protection (Amendment) Act 2004 addresses regulations regarding breastfeeding in the workplace. Section nine of this Act permits women in your company to take breaks during each workday for breastfeeding purposes. This legal provision applies to all employees who have infants under the age of six months. 

 For employment guidance and documentation regarding workplace arrangements for breastfeeding, as well as to ensure legal compliance, feel free to contact an expert: 
For further support on 0818 900 300 or email our HR Team via [email protected] 
OR 
Contact a member of our sales team on 0818 900 300 or email via [email protected] 

In constructive dismissal claims, the burden of proof is an important legal concept that outlines the responsibility of the parties involved in the dispute. Constructive dismissal occurs when an employee resigns from their job due to the employer's behavior, creating a working environment that is untenable or fundamentally breaches the employment contract.

The burden of proof initially lies with the employee, who must show the breach and the reasonableness of their decision to resign. This requires demonstrating that a reasonable person in the same situation would have felt compelled to resign. The employer may then rebut the claim by justifying their actions for legitimate business reasons. The decision, often based on the balance of probabilities, determines whether the claim is successful. Successful claims may result in remedies such as compensation for wrongful dismissal. Legal requirements and burdens of proof can vary, necessitating legal advice for employees in such claims.

Dental technician v Dental laboratory - 2019 (ADJ-00012025) - (Micromanagement and Surveillance)

In this case, the complainant, who was employed as a dental technician since 2016, returned from annual leave to discover a concealed recording device aimed at her desk, causing distress. Despite an absence of explanation from the employer, the complainant resigned and filed a claim for constructive dismissal.

Constructive dismissal, per the Unfair Dismissals Act, involves the employee terminating the contract due to the employer's conduct, justifying resignation. The burden of proof rests with the employee. The essential tests, defined in Western Excavating v Sharp, revolve around a significant breach or unreasonable conduct leading to the employee's justified departure.

In this case, a hidden camera was acknowledged, undisclosed to the complainant. The employer asserted it was for her safety, yet inconsistencies arose. The camera focused on her desk, not the entrance, questioning its intended purpose. The WRC, citing Berber v Dunnes Stores, emphasized the employer's conduct must be objectively intolerable.

The WRC found the concealed surveillance system breached the implied term of trust and confidence, constituting a fundamental breach, justifying the complainant's resignation. The decision not to use the grievance procedure was deemed irrelevant to the complaint's validity.

A Hair Stylist v A Hair Salon - 2021 (ADJ-00026177)

In this case, the complainant served as a Stylist for the respondent. One of the grievances brought to the WRC involved a complaint filed under Section 8 of the Unfair Dismissals Act, 1977, asserting that the complainant was compelled to resign due to the actions of her employer.

Regarding the breach of contract and justified repudiation, the WRC highlighted that not every breach of contract automatically warrants a justified repudiation. It must involve a breach of an essential term fundamental to the contract. Additionally, the reasonableness test comes into play, which questions whether the employer's conduct is so unreasonable that the employee can no longer be expected to tolerate it. The determination of reasonableness is based on the specific circumstances of each case.

The complainant argued that she was constructively dismissed, necessitating an examination of whether the respondent's conduct breached an essential term of the contract or was unreasonably intolerable, prompting the complainant's resignation.

In this context, the respondent's actions were found to be reasonable in addressing the employee's concerns. The respondent had engaged a third-party HR consultancy to investigate the issues and provide recommendations as deemed necessary. Consequently, the complaint of unfair dismissal was not upheld by the WRC.

Unfair dismissal has to do with terminating an employee's contract in a manner that is considered unjust or unreasonable. Employment laws in many jurisdictions including Ireland, provide protections against unfair dismissal, outlining specific circumstances under which termination is deemed unfair.

Navigating the complexities of unfair dismissal requires a careful understanding of applicable employment laws and adherence to fair and transparent procedures by both employers and employees.

Mohamed Lalaibia v Apleona Hgs Limited - 2023 (ADJ-00038988)

In this case, the Complainant claims unfair dismissal for alleged inattentiveness in security duties and inadequate payment for public holidays.

The Respondent, a security services provider, argues fair dismissal due to the Complainant's gross misconduct, supported by a thorough investigation and disciplinary process with representation and appeal rights.

A complaint carried out against the Complainant in February 2022 regarding an event of sleeping on duty, led to a disciplinary hearing where he (the complainant) initially denied fault, blamed others, and later admitted guilt.

The Respondent cites Section 6(4) of the Act, asserting that dismissal for conduct is not unfair. Case law (Looney v Looney UD83/1983) is presented, emphasizing the reasonableness of the employer's actions and procedural fairness. The outcome, deemed proportionate, is justified by the lack of remorse and potential harm to the company's reputation.

In the same vein, the Respondent denies the Payment of Wages Act 1991 complaint as raised by the Complainant, asserting proper payment of all wages.

Using CCTV footage for workplace disciplinary procedures requires careful consideration of not just legal and ethical, but also privacy concerns.

Key factors to have in mind as an employer include:

• Ensuring legal compliance
• Informing employees about camera presence
• Defining purposes for CCTV use
• Maintaining proportionality in response to alleged offences
• Respecting employee privacy
• Establishing clear data retention policies
• Restricting access to authorized personnel
• Notifying employees in advance
• Obtaining consent if necessary
• Allowing employee representation during proceedings
• Documenting reasons transparently
• Establishing a fair appeals process

McVann v Data Protection Commission (2023) - CCTV Footage Use

In the McVann case, the Data Protection Commission (DPC) decisions regarding the lawful processing of CCTV footage by Mayo University Hospital were upheld. The footage, used by the Irish Prison Service (IPS) for disciplinary proceedings, was found compatible with its original security purpose. The court emphasized the importance of a compatibility test in processing personal data and referenced the Doolin case, highlighting the need for clear signage and policies related to CCTV use. The judgment underscores the significance of using collected data consistent with its original purpose to avoid data protection breaches.

Data Protection Commission v Doolin and Ors. [2022] IECA 117

The Court of Appeal decision in Data Protection Commission v Doolin addressed a crucial issue in employment investigations—how employers should handle discovering unrelated incidents while using CCTV footage.

The case involved a security incident leading to disciplinary action against Mr. Doolin. The Data Protection Commission (DPC) initially dismissed his complaint, contending that CCTV processing occurred only once for the security incident.

The Court of Appeal emphasized the need for a compatibility assessment when using data for different purposes. It found that Mr. Doolin's data processing for unauthorized breaks was incompatible with the specified security purpose, declaring it unlawful. The decision highlights the importance of the Article 29 Working Party opinion and suggests employers should align investigative purposes with stated policies and consider data subjects' reasonable expectations.

Best practices include continuous policy review, impact assessments, clear communication on camera locations, and avoiding indiscriminate use of footage. The decision underscores the significance of adherence to privacy notices and conducting investigations compliant with natural justice principles.