Optimising Remote Team Performance: Four Essential Guidelines
Get the Tech Right
- Equip your team with appropriate technology for work, communication, and collaboration.
- Explore cloud-based tools like Microsoft Teams, Skype, Facetime, Zapier, Google Drive, Slack, Basecamp, and WeTransfer for seamless operations.
- Ensure each team member has necessary equipment and a well-set home workstation, prioritising health and safety.
Give Clear Direction
- Establish clear expectations for individuals and the team regarding goals, deadlines, results, and deliverables.
- Set 'Goldilocks' goals – not too easy, not too hard – to motivate and engage team members.
- Employ SMART goals: Specific, Measurable, Achievable, Relevant, and Time-specific.
- Communicate the team's purpose, fostering cohesion and community.
- Define engagement norms, including work hours, communication protocols, and problem resolution procedures.
Be Flexible and Trust Your Team
- Recognize diverse responses to management styles; customise approaches based on individual needs.
- Collaborate with team members who appreciate structure and discuss optimal working day structures.
- Trust team members by allowing autonomy, establishing goals, and letting them manage their work.
- Embrace flexibility to accommodate distractions and maintain motivation.
Stay Connected
- Compensate for the lack of in-person social interaction by incorporating informal elements into virtual meetings.
- Schedule time for personal updates, challenges, and tips to cope with distractions.
- Establish remote working buddies or peer coaching to ensure everyone has a support system.
- Conduct regular one-to-one check-ins to maintain individual connections.
- Demonstrate appreciation through specific thank-yous, rewards, and care packages to boost morale.
- Organise regular video socialising sessions, such as after-work socials, coffee sessions, or themed events, to foster team bonding.
- Leverage remote work as an opportunity to strengthen team connections and explore innovative ways of collaboration.